Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

June 29, 2020

I highly recommend this app and their services. I just experienced possibly the best customer service from Zev. I am so impressed! They have a customer for life.

cwpapparel.com
United States
23 minutes using the app
October 2, 2018

"Great support during setup and on-boarding. Really easy to use dashboard as well. Definitely recommended.”

First To Knock
United States
7 minutes using the app
July 3, 2019

Amazing tool for SMS. Very pleased with them so far. :)

Check out my store: theflourishingstone.com

The Divine Bazaar
United States
3 minutes using the app
June 14, 2020

One of my favorite tools on the app store! I've used it for a couple stores now, and the support team is always amazing.

No Prince Charming
Canada
May 14, 2020

Still testing the functionality of this app, but customer service is 5 star+. The Postscript team is prompt, savvy and great to deal with.

Copper Bottom Swim
Canada
June 3, 2020

Day one with Postscript but experience has been perfect so far. Super easy to install and most of the heavy lifting done already. Immediate response to support questions. Love this so far!

Wine Central
New Zealand
October 10, 2019

Great platform to connect with your customers 1:1. Extremely helpful and responsive customer service. I would recommend PostScript to anyone who is looking for a way to text their customers.

Bruvy
Canada
December 1, 2019

Awesome customer support - weekends, late nights, you name it and they're on it. Can't wait to start tracking campaigns!

Ever Energy Club
Canada
September 24, 2019

I'm new to SMS marketing and I found this app easy to set up. The Postscript support team are AWESOME and are always available by live chat or email. I'm looking forward to integrate text messaging in my store communication with new and existing customers!

LoveArabic
Canada
October 27, 2021

Great app integration for our Shopify store and awesome customer service team. I am just waiting on Postscript to get a mobile app to go with their mobile SMS services. (hint hint) :-)

Kyra's Shea Medleys
United States