Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
Refine
-
By rating
Support is top notch. Their team is "Johhny on the Spot" responsive. It integrates well with other platforms and is extremely versatile. It is a must have for any shopify store trying to take their marketing and engagement to the next level. Happy to have found them for getting text reminders to my customers!
This app is very user friendly. I set it up quickly and used the chat where I received detailed one on one support. Very quick response!
Amazing customer service. Elizabeth was very attentive. Their user interface is phenomenal and the functionality is perfect
amazing assistance, a very easy way to market to clients via text message. We will be using this app for everything
AMAZING customer service! They went above and beyond to make sure my on-boarding process was seamless!
I just installed this app today and it has already generated revenue for us. I would absolutely recommend this app to all small shops that want to continue to grow. Alex was super helpful with my redundant questions and truthfully, finding that kind of instant support anywhere isn't as easy as it sound. Great app so far!
Excellent customer service and SMS solution. We just installed it and were able to understand the dashboard and how it works and we had some questions that were solved via chat veru quickly.
So far I am loving this app! It makes SMS marketing really easy to implement and understand. Everyone on the Postscript team that I've interacted with is incredibly helpful and kind!
The customer service is the best part of this app! Porschai helped me through all of the questions that I had!
So far, the customer service has been amazing. Zev helped me with some questions I had, EVEN on a SUNDAY. He was able to answer all my questions and seemed genuinely happy to help me! He's quite funny as well. I look forward to seeing what else this app has to offer and will leave an updated review after I've used it for a month or two! :)