Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

July 27, 2023

Amazing customer service. Elizabeth was very attentive. Their user interface is phenomenal and the functionality is perfect

The Conscious Bar
United States
About 5 hours using the app
December 10, 2021

amazing assistance, a very easy way to market to clients via text message. We will be using this app for everything

morgane le fay
United States
About 4 hours using the app
May 16, 2020

AMAZING customer service! They went above and beyond to make sure my on-boarding process was seamless!

GaBBY Bows
United States
About 4 hours using the app
Edited February 6, 2019

I just installed this app today and it has already generated revenue for us. I would absolutely recommend this app to all small shops that want to continue to grow. Alex was super helpful with my redundant questions and truthfully, finding that kind of instant support anywhere isn't as easy as it sound. Great app so far!

Nourish & Nurse, LLC
United States
About 4 hours using the app
September 12, 2022

Excellent customer service and SMS solution. We just installed it and were able to understand the dashboard and how it works and we had some questions that were solved via chat veru quickly.

Back by Popular Demand Consignment inc
United States
About 3 hours using the app
August 22, 2020

So far I am loving this app! It makes SMS marketing really easy to implement and understand. Everyone on the Postscript team that I've interacted with is incredibly helpful and kind!

Nomads Swimwear
United States
About 3 hours using the app
May 12, 2021

The customer service is the best part of this app! Porschai helped me through all of the questions that I had!

MishMoccs, LLC
United States
About 3 hours using the app
July 19, 2020

So far, the customer service has been amazing. Zev helped me with some questions I had, EVEN on a SUNDAY. He was able to answer all my questions and seemed genuinely happy to help me! He's quite funny as well. I look forward to seeing what else this app has to offer and will leave an updated review after I've used it for a month or two! :)

Sweet Mayhem
United States
About 3 hours using the app
February 17, 2022

So far, the app has been great! The customer service has helped with everything I need (plus more) and it's been very user friendly. Excited to see all the app has to offer!

The Jaunty Lady Boutique
United States
About 3 hours using the app
January 25, 2022

I am still in the free trial, but so far the customer support has been fantastic. Very excited to begin using Postscripts!

Fox and Glow
United States
About 3 hours using the app