Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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So far, the app has been great! The customer service has helped with everything I need (plus more) and it's been very user friendly. Excited to see all the app has to offer!
I am still in the free trial, but so far the customer support has been fantastic. Very excited to begin using Postscripts!
customer service is amazing, they offer all types of options for sms needs, compared to other platforms they offer way more and their pricing is way better 5 stars from us! thanks for all your help - Southern Style Tee's & More
I just signed up and within seconds was able to chat instantly with the customer service team. She communicated very quick and with answers I needed. Very helpful!
So far so good, easy to install and set up. Alot of the automation is completed already which makes getting up and running really simple. The only tricky part is understanding the cost per message (160 characters = 1 SMS, 1600 Characters = 1 MMS message). However once you have that understanding adjusting messaging and making the right choice about which type of message to use is a breeze. Great customer support as well!
THEY ARE THE BEST THANK YOU SO MUCH FOR HELPING ME WITH MORE STORE AND RTHANKS FOR HAVING THE BEST CUSTOMER SERVICE
Just switched over from a previous app and was so nervous to do so because of the time it took me to set up the scripts and integrations with the previous app. But.... BEST DECISION and wish I would have switched sooner! Sylvia with customer service hopped in the chat and helped right away with getting set up - SUPPORT TEAM IS AH-MAZING! After just 15 min into it, I realized how SIMPLE this app is to use and cant wait to continue to grow my text list!
Fantastic customer service, I had a problem that was my fault and Sylvia fixed it super fast and simple!
Super easy installation with a seamless integration for our current text list. Support is quick to reply and helpful with answers and not just sending links to a knowledge base.
This app is amazing, and the support is even better. I was looking for a good SMS marketing app, and this app is perfect.