Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

November 26, 2021

So far this app has been great! The dashboard is very user-friendly and their support is INCREDIBLE! They have guided me through every step of the process and answered all my questions immediately in the chat! Thank you so much!

Goal Crazy
United States
About 1 hour using the app
November 18, 2021

Currently on a free trial but the help desk has been super helpful and prompt. It's my first time trying out SMS marketing, but I feel confident it's going to be a breeze with such a helpful customer service center. Thanks Kyler!

Spring Ashley
United States
About 1 hour using the app
December 14, 2022

I received the best service by Meg.. she literally helped me set up my entire sms marketing plan ... very detailed , and informative with answering all my questions ... im so glad i was able to complete this task today ;) ..Meg def made it happen and i appreciate her for everything .

dannigyrlsplayhouse
United States
About 1 hour using the app
June 25, 2019

I hear great things from this app and so far so good starting with great customer services from Brandon. Thanks you for you help!

Bellaboho
United States
About 1 hour using the app
Edited June 19, 2020

Just got this app and so far its been bomb!!! Zen working after hours helped me out a lot! thankiuuu

LUXEBABE
United States
About 1 hour using the app
September 21, 2020

So far so good! the set up has been very easy. I had one issue (I caused myself) and the customer service was amazing! so Friendly and responsive! I could not be happier

The A to Z Boutique
United States
About 1 hour using the app
August 19, 2022

Great customer service and very user friendly! I've been looking for an SMS for a while and this one takes the cake :)

Hopefilledcandles
United States
About 1 hour using the app
November 8, 2021

I just downloaded this app, seems like there's a lot that you can do with is, the customer service was great so I'm looking forward to seeing how it will help the store drive subscribers.

Modified Decals INC
United States
About 1 hour using the app
May 19, 2020

We just got this app today. Super excited about trying out. I'm already really happy with the customer service. Super fast to respond!

Christina Greene LLC
United States
About 1 hour using the app
June 15, 2021

I had another app for a few hours and it was a nightmare - within a few mins of loading up Postscript, i knew what they needed from me to connect everything and get started on a promo right away. Speed is key these days!

DAD.OR.ALL
United States
About 1 hour using the app