Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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Currently on a free trial but the help desk has been super helpful and prompt. It's my first time trying out SMS marketing, but I feel confident it's going to be a breeze with such a helpful customer service center. Thanks Kyler!
I received the best service by Meg.. she literally helped me set up my entire sms marketing plan ... very detailed , and informative with answering all my questions ... im so glad i was able to complete this task today ;) ..Meg def made it happen and i appreciate her for everything .
I hear great things from this app and so far so good starting with great customer services from Brandon. Thanks you for you help!
Just got this app and so far its been bomb!!! Zen working after hours helped me out a lot! thankiuuu
So far so good! the set up has been very easy. I had one issue (I caused myself) and the customer service was amazing! so Friendly and responsive! I could not be happier
Great customer service and very user friendly! I've been looking for an SMS for a while and this one takes the cake :)
We just got this app today. Super excited about trying out. I'm already really happy with the customer service. Super fast to respond!
I had another app for a few hours and it was a nightmare - within a few mins of loading up Postscript, i knew what they needed from me to connect everything and get started on a promo right away. Speed is key these days!
my experience with postscript has been so-so thus far. Customer support is great but my popup messages do not seem to be working due to some backend issue [which is currently getting looked at] Also would be nice if the popup template was a bit more user-friendly and template-based rather than having to code any custom visualizations.
I needed an app that could handle my need for SMS abandoned cart messages (since they are much more efficient than emails) and this app certainly did the trick. The fact that they can send the customer a picture in the text of the exact item they had in their cart is pretty mind-blowing too!
5/5