Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

October 15, 2020

Great app and great support team! They helped with my issues right away. Thank you! Would recommend this app to anyone who wants to get into SMS marketing.

Obro
Canada
October 27, 2021

Great app integration for our Shopify store and awesome customer service team. I am just waiting on Postscript to get a mobile app to go with their mobile SMS services. (hint hint) :-)

Kyra's Shea Medleys
United States
November 5, 2021

Postscript is easy to set up, their templates are straight fire, and their customer support team is so friendly and helpful. Their new Flow Builder makes scheduling campaigns so much easier! If you aren't already doing SMS marketing, get on it. I was honestly so surprised at how much money I was leaving on the table.

Swole Day
Canada
June 19, 2021

I finally found an SMS marketing app that's easy to use, had more features that I thought I needed and more importantly, GREAT customer service. Thank you!

Shofo - Toronto's marketplace for Arabic pop culture
Canada
May 24, 2021

Better than Attentive & Klaviyo. My current top choice as an SMS vendor. Extremely fast customer service.

Ceremonia
United States
October 10, 2019

Great platform to connect with your customers 1:1. Extremely helpful and responsive customer service. I would recommend PostScript to anyone who is looking for a way to text their customers.

Bruvy
Canada
December 1, 2019

Awesome customer support - weekends, late nights, you name it and they're on it. Can't wait to start tracking campaigns!

Ever Energy Club
Canada
September 24, 2019

I'm new to SMS marketing and I found this app easy to set up. The Postscript support team are AWESOME and are always available by live chat or email. I'm looking forward to integrate text messaging in my store communication with new and existing customers!

LoveArabic
Canada
June 3, 2020

Day one with Postscript but experience has been perfect so far. Super easy to install and most of the heavy lifting done already. Immediate response to support questions. Love this so far!

Wine Central
New Zealand
May 14, 2020

Still testing the functionality of this app, but customer service is 5 star+. The Postscript team is prompt, savvy and great to deal with.

Copper Bottom Swim
Canada