Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

October 15, 2020

Great app and great support team! They helped with my issues right away. Thank you! Would recommend this app to anyone who wants to get into SMS marketing.

Obro
Canada
June 3, 2020

Day one with Postscript but experience has been perfect so far. Super easy to install and most of the heavy lifting done already. Immediate response to support questions. Love this so far!

Wine Central
New Zealand
May 14, 2020

Still testing the functionality of this app, but customer service is 5 star+. The Postscript team is prompt, savvy and great to deal with.

Copper Bottom Swim
Canada
September 24, 2019

I'm new to SMS marketing and I found this app easy to set up. The Postscript support team are AWESOME and are always available by live chat or email. I'm looking forward to integrate text messaging in my store communication with new and existing customers!

LoveArabic
Canada
October 10, 2019

Great platform to connect with your customers 1:1. Extremely helpful and responsive customer service. I would recommend PostScript to anyone who is looking for a way to text their customers.

Bruvy
Canada
December 1, 2019

Awesome customer support - weekends, late nights, you name it and they're on it. Can't wait to start tracking campaigns!

Ever Energy Club
Canada
December 23, 2020

This app has been a game-changer for connecting for customers so far! It's very user-friendly, and customer service has been great at helping me through how to set up keywords and automations. Everyone should give SMS marketing a go, at the very least for select VIP customers as it's an untapped channel.

Good for Sunday
Canada
June 19, 2021

I finally found an SMS marketing app that's easy to use, had more features that I thought I needed and more importantly, GREAT customer service. Thank you!

Shofo - Toronto's marketplace for Arabic pop culture
Canada
November 5, 2021

Postscript is easy to set up, their templates are straight fire, and their customer support team is so friendly and helpful. Their new Flow Builder makes scheduling campaigns so much easier! If you aren't already doing SMS marketing, get on it. I was honestly so surprised at how much money I was leaving on the table.

Swole Day
Canada
October 27, 2021

Great app integration for our Shopify store and awesome customer service team. I am just waiting on Postscript to get a mobile app to go with their mobile SMS services. (hint hint) :-)

Kyra's Shea Medleys
United States