Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
Refine
-
By rating
Still testing the functionality of this app, but customer service is 5 star+. The Postscript team is prompt, savvy and great to deal with.
One of my favorite tools on the app store! I've used it for a couple stores now, and the support team is always amazing.
Postscript is easy to set up, their templates are straight fire, and their customer support team is so friendly and helpful. Their new Flow Builder makes scheduling campaigns so much easier! If you aren't already doing SMS marketing, get on it. I was honestly so surprised at how much money I was leaving on the table.
Great app integration for our Shopify store and awesome customer service team. I am just waiting on Postscript to get a mobile app to go with their mobile SMS services. (hint hint) :-)
Great platform to connect with your customers 1:1. Extremely helpful and responsive customer service. I would recommend PostScript to anyone who is looking for a way to text their customers.
I'm new to SMS marketing and I found this app easy to set up. The Postscript support team are AWESOME and are always available by live chat or email. I'm looking forward to integrate text messaging in my store communication with new and existing customers!
Awesome customer support - weekends, late nights, you name it and they're on it. Can't wait to start tracking campaigns!
I finally found an SMS marketing app that's easy to use, had more features that I thought I needed and more importantly, GREAT customer service. Thank you!
This app has been a game-changer for connecting for customers so far! It's very user-friendly, and customer service has been great at helping me through how to set up keywords and automations. Everyone should give SMS marketing a go, at the very least for select VIP customers as it's an untapped channel.
Day one with Postscript but experience has been perfect so far. Super easy to install and most of the heavy lifting done already. Immediate response to support questions. Love this so far!