Reviews (1,887)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing tool for boosting engagement and sales with features like automation, segmentation, and campaign management. They appreciate the intuitive interface, exceptional customer support, and the ease of compliance with legal standards. The continuous introduction of new features and responsiveness to feedback are also noted, enhancing the user experience and effectiveness of the service.
Refine
-
By rating
Postscript has the BEST customer service!! I sent an email to the support center and received a response immediately. I had follow-up questions and the initial customer service rep (Meg) continued to respond and was so helpful and nice. Highly recommend this app.
Love them. Easy to use and the best customer service! Some of the flows can get a bit complicated to understand (for me) when doing more advanced things - cause there are almost limitless options and customizations to create the best customer experience - but that's were their incredible service comes in to help.
fast customer service. taylor was extremely helpful
It has the most advanced tools for SMS marketing. Plus, their support is kind and always help out with our questions or issues. Highly recommend
AMAZING Customer Service. My Customer Service rep Meg was extremely helpful and walked me through step by step on how to fix the issue I was having. I feel great knowing I have Meg to go to if I ever have any other issues.
I have had amazing sucsess with setting up pro scripts its so straight forward and easy to use, altough i am very clungy when it comes to following certain guides but the customer service comes in clutch i get connected within minutes with a support member called taylor and she helped me so many times i couldn't even count in on 2 hands anymore its honestly amazing thanks alot pro scripts
At first the platform may seem a little overwhelming because of all the functionality, however it quickly becomes clear that there is no better SMS marketing platform than this. After a couple sit downs, you will begin to appreciate the layout and the customizability.
Additionally, the customer service is A1. Taylor is literally the best. I had a very vital (but small in hindsight) issue with my sms list transfer into Postscripts, and when I wrote in the chat, she responded in 10 seconds. Not only that, but she stayed patient with me and workshopped the issue the entire time until it was sorted. That is the type of service you stay loyal to. Give her a promotion.
Amazing support, easy to use
AMAZING CUSTOMER SERVICE AND A MUST NEED FOR YOUR BUSINESS
Get this app. Built for mobile and for desktop. Great customer service too.