Reviews (1,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.
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AMAZING CUSTOMER SERVICE AND A MUST NEED FOR YOUR BUSINESS
is not working for my customers! i got no help to translate in Norwegain. Sms code is not working and email for weeks!
Easily the best tool and team I've encountered and I've been in DTC / E-Comm for 10+ years. Postscript goes above and beyond always and I've marveled at the pace at which they release truly valuable tools for businesses. Highly recommend.
STAY AWAY OF THIS APP! Their customer support is terrible. We have a problem verifying the TOLL number which said not to approve our account because related to "sells products considered to be prohibited content". We have nothing to do with weed or alcohol, just a beauty supply. We reached out to them twice, not even a solution, sending us a bunch of bsh!t instructions and left.
Customer service is second to none! Shout out to Taylor!!
Get this app. Built for mobile and for desktop. Great customer service too.
Meg the customer service representative was extremely helpful and sorted out my issue in no time! Very good customer service.
Amazing customer service from Autumn, simply amazing.
Amazing customer service. I did not set up the automation correctly and after reaching out to support Meg helped me with all of our issues. Was extremely polite walked me through step by step of what needed to be done. Highly recommend
Just started using the app and already had to use the live chat a few times and their customer service is FANTASTIC. They've helped me set things up and troubleshoot, truly such an amazing app!