Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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The team and the product at Postscript are fabulous. They are knowledgeable, helpful, great at solving problems quickly and a pleasure to work with (look out for Adam, Sean and Shannon!) They have been highly supportive throughout the whole process of setting up and using their platform. Can't recommend them highly enough!
Loving what we're seeing so far from this app and the team at Postscript is super helpful. 5 stars all the way!
Simply what a great product - the value is amazing but nonetheless the customer service is exceptional and fast! Thank you for that, highly recommended. Shannon you're a rockstar!
This app has been amazing for our store. There are so many excellent features. We did use a contractor to set up our text flows. So worth it!
We've been learning a lot about text marketing and always get quick responses to any questions or hiccups we find. Postscripts has been a great new tool we use through Shopify and their customer service is on point!
-Marketing Director
This app is amazing. The flows and segments make this by far my most effective marketing tool I've used.
We get hit up constantly by other SMS companies vying for our business, but we always tell them 'we're good'. Postscript has everything we need and more.Tons of flexibility + integrations. We have always had a great experience with my account manager and support. Great app!
I love using post-script - after moving around I came back and realized they are the best! I wouldn't change a thing about the platform.
I cannot say enough about this app and the critical role it plays for my business. As organic reach continues to decline and paid advertising gets increasingly competitive, having a direct connection to my customers and potential customers is absolutely critical, and Postscript has been the perfect solution.
Some of the features may seem a little daunting at first glance, but the support I have received from Shannon, Sean and other Postscript support staff has been nothing less than phenomenal, and I would say the same of the app's functionality.
This is the best text marketing app. I'm definitely recommending this to all my shop owner friends to help boost their revenue. Great customer service!