Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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Best Service and app ever. The team just spent a very long time with me to make sure I have what i needed! Highly recommend this app!
So far so good! Enjoying the ease and friendly chat interactions that help answer any of my questions. Can't wait to get more customers signed up to help grow the business! Thanks PS!
This is the first SMS app that we downloaded and it's extremely intuitive, preset templates are great and it integrates with apps we are using for free. Pricing is extremely reasonable for small businesses and the layout of the site is bright, easy to read and I love the fact that you can test texts first to see what they look like before sending and the opt-in pop up fits in on the site perfectly. It's all good. (So far. :)
First let me say I never write app reviews. Second I didn't want to even try text-marketing (they cold called me). But it was a free trial and people opt-in so I was like, why not....? HOWEVER now I am a big Postscript fan! The service, professionalism, thoughtfulness and general fun of the on-boarding specialist (Paris) has made me excited about using the program. I recently had a bad on-boarding experience with another app, so it has highlighted to me how excellent the service provided here was. Paris was patient, very careful in making sure I understand how everything works. I wish I could work with her forever. And, they are diligent about compliance. I highly recommend giving Postscript a try if you are looking for text marketing!
I love Postscript. It has greatly increased my sales on my store. It is easy to use! The chat is also a great feature! I highly recommend.
Postscript's customer service is phenomenal! They send great calendars each month with SMS inspos and really help you get set up for BFCM way in advanced! Seriously just do it!
Great customer service team, really helped us out onboarding and continues to be helpful as we build our SMS program! Platform is intuitive and has great features, plus they're continually coming out with more!
I used postscripts chat for the first time and I got Porshai, she was so pleasant and patient with my many questions! she helped me fixed my problems quick and easy. thanks girl
We LOVE the Postscript app - and their customer service is unbeatable. Responses are almost immediate - and always warm, friendly, and helpful. THANKS!
I just started using and I'm excited for all it can do. Service is definitely ready to help! Thanks!