Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

May 6, 2020

Best Service and app ever. The team just spent a very long time with me to make sure I have what i needed! Highly recommend this app!

Steve Madden
United States
About 3 years using the app
June 25, 2020

So far so good! Enjoying the ease and friendly chat interactions that help answer any of my questions. Can't wait to get more customers signed up to help grow the business! Thanks PS!

Grit N' Grace Boutique
United States
About 3 years using the app
November 19, 2019

This is the first SMS app that we downloaded and it's extremely intuitive, preset templates are great and it integrates with apps we are using for free. Pricing is extremely reasonable for small businesses and the layout of the site is bright, easy to read and I love the fact that you can test texts first to see what they look like before sending and the opt-in pop up fits in on the site perfectly. It's all good. (So far. :)

Reflections By Zana
United States
About 3 years using the app
September 24, 2021

First let me say I never write app reviews. Second I didn't want to even try text-marketing (they cold called me). But it was a free trial and people opt-in so I was like, why not....? HOWEVER now I am a big Postscript fan! The service, professionalism, thoughtfulness and general fun of the on-boarding specialist (Paris) has made me excited about using the program. I recently had a bad on-boarding experience with another app, so it has highlighted to me how excellent the service provided here was. Paris was patient, very careful in making sure I understand how everything works. I wish I could work with her forever. And, they are diligent about compliance. I highly recommend giving Postscript a try if you are looking for text marketing!

Gneiss Spice
United States
About 3 years using the app
October 16, 2020

I love Postscript. It has greatly increased my sales on my store. It is easy to use! The chat is also a great feature! I highly recommend.

The Real Trendsetter
United States
About 3 years using the app
August 16, 2022

Postscript's customer service is phenomenal! They send great calendars each month with SMS inspos and really help you get set up for BFCM way in advanced! Seriously just do it!

Hummingbird Candle Co.
United States
About 3 years using the app
May 27, 2020

Great customer service team, really helped us out onboarding and continues to be helpful as we build our SMS program! Platform is intuitive and has great features, plus they're continually coming out with more!

Ash & Erie
United States
About 3 years using the app
April 14, 2022

I used postscripts chat for the first time and I got Porshai, she was so pleasant and patient with my many questions! she helped me fixed my problems quick and easy. thanks girl

Secret Scents of Ella
United States
About 3 years using the app
September 18, 2020

We LOVE the Postscript app - and their customer service is unbeatable. Responses are almost immediate - and always warm, friendly, and helpful. THANKS!

eteeshop
Canada
About 3 years using the app
January 25, 2021

I just started using and I'm excited for all it can do. Service is definitely ready to help! Thanks!

Mycot Style
United States
About 3 years using the app