Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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I tried two other SMS apps before settling on this one for good. Customer support is super fast and helpful. The app has a lot to offer and I'm still working my way through it.
Easy to use but very powerful tool. SMS marketing is super crucial to reach younger customers. Customer service has been awesome when I reached out with issues.
Postscript is responsible for the majority of our abandoned checkout revenue. So simple to use. And their team is incredible!!!!
Great app and pretty easy to use! I have had a couple questions along the way but always get a pretty fast response!
Every single question I asked the chat support team was answered with enthusiasm & GREAT detail! Postscript has successfully implemented every efficient measure possible, I am very excited to be a part of the Postscript Family.
Postscript has been an excellent resource for our brand & their customer service team is top-notch! Highly responsive & super helpful.
Customer support team is top notch! The ease of use within the platform is a huge selling point as well.
I'd recommend for anyone starting out with SMS who needs helpful tools and support. It has the ability to scale as large as you need, but stays true to its simplicity.
Zev was amazing help on the customer service end! Highly recommend!
I love everything about this app! You definitely need it to grow your text-based audience! The customer service is superb and Zev was great with my last minute need. Thank you!
Needed help regarding my 15% pop and got the answers I needed. PS did a nice job in the chat rooms,,
Had an issue and reached out to Postscript support on a Saturday night not expecting a response. Was blown away that someone instantly reached out and resolved the issues within minutes. So far happy with the service. Keep it up!