Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

February 22, 2021

We just switched to Postscripts from another text marketing company and have been blown away! The customer service is the best we’ve ever had and not to mention the app itself is amazing! Thank you Postscripts!

Kantha Bae
United States
About 3 years using the app
September 18, 2020

We LOVE the Postscript app - and their customer service is unbeatable. Responses are almost immediate - and always warm, friendly, and helpful. THANKS!

eteeshop
Canada
About 3 years using the app
January 25, 2021

I just started using and I'm excited for all it can do. Service is definitely ready to help! Thanks!

Mycot Style
United States
About 3 years using the app
Edited November 6, 2020

We had a billing issue and the staff personally made sure it got handled before we hit a major deadline. Great and amazing support!

Dr. Brite
United States
About 3 years using the app
August 13, 2019

I tried two other SMS apps before settling on this one for good. Customer support is super fast and helpful. The app has a lot to offer and I'm still working my way through it.

Doses of Grace
United States
About 3 years using the app
July 16, 2020

Easy to use but very powerful tool. SMS marketing is super crucial to reach younger customers. Customer service has been awesome when I reached out with issues.

Gemist
United States
About 3 years using the app
May 27, 2020

Postscript is responsible for the majority of our abandoned checkout revenue. So simple to use. And their team is incredible!!!!

Essential Blankets
United States
About 3 years using the app
June 17, 2021

Great app and pretty easy to use! I have had a couple questions along the way but always get a pretty fast response!

Birch & Bell Boutique
United States
About 3 years using the app
April 26, 2021

Every single question I asked the chat support team was answered with enthusiasm & GREAT detail! Postscript has successfully implemented every efficient measure possible, I am very excited to be a part of the Postscript Family.

Yaya Holistic, LLC
United States
About 3 years using the app
June 8, 2022

Postscript has been an excellent resource for our brand & their customer service team is top-notch! Highly responsive & super helpful.

Bella Ella Boutique
United States
About 3 years using the app