Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Super fast response and saved me a ton of time! Definitely love this app and being able to communicate with our customers in a tech savvy manner!
This app is relatively easy to use, but whenever i'm confused I use the chat. The staff are always so nice and helpful. Couldn't recommend this app more!!
This app is super easy to use and it really does help generate revenue! Also, the customer service is helpful and quick with responding! Highly recommend!
Really love this app! Has brought in close to 6 figures in sales through texts alone! Definitely worth the monthly subscription!! Customer support is always extremely helpful as well.
Love this app! Very user-friendly. I love that I can set up not just campaigns but also segments in little to no time. Very friendly and helpful customer service as well.
UPDATE 1/9/23
Still loving this app. Meg was super helpful and gave me a quick response to my question.
UPDATE 5/25/23
Still getting great service. Taylor was super quick and helpful!
THE BEST TEXT APP THERE IS! Extremely helpful in growing our business. The team is also very responsive and professional. Zev even caught an error on our end and was quick to bring it to our attention.
New to Postscript but customer service was impeccable ! Fast and informative ! Micheal was very helpful!
Bre was a great help today! I don't know if it's a coincidence or you guys really train hard on customer service, but I always get the most patient representative. I can ask a thousand questions, and they answer them and are willing to walk me through each step of the way. I really appreciate that!
We have been using this app for about 4 months and have seen a huge return with it! So glad we installed it! And the service is so good! highly recommend!
Makes texting customers easy! I was able to set up my account within minutes and launch my first campaign same day. Luckily was able to onboard people into my text group and have been able to capitalize on it for the Holiday Season! Thank you to Zev and the team @ Postscript!