Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
Refine
-
By rating
Customer support team is top notch! The ease of use within the platform is a huge selling point as well.
I'd recommend for anyone starting out with SMS who needs helpful tools and support. It has the ability to scale as large as you need, but stays true to its simplicity.
Zev was amazing help on the customer service end! Highly recommend!
I love everything about this app! You definitely need it to grow your text-based audience! The customer service is superb and Zev was great with my last minute need. Thank you!
Had an issue and reached out to Postscript support on a Saturday night not expecting a response. Was blown away that someone instantly reached out and resolved the issues within minutes. So far happy with the service. Keep it up!
Needed help regarding my 15% pop and got the answers I needed. PS did a nice job in the chat rooms,,
Taylor was amazing at providing me with the support needed to upload my list and went above and beyond.
Our team was hesitant because we don't have a ton of experience managing SMS but the Postscript team was extremely responsive and recommended best practices that actually worked! The app is intuitive, comprehensive and easy to manage and track performance. We are especially impressed by their customer service and regular updates based on customer feedback too!
Love this app, it has helped me generate sales almost immediately and keep in contact with my customers. Get it now!!
I just launched with this App about 20 days ago. So far it's performing well, their customer service is top notch. Will follow up after some more time to give a more accurate assessment.
We have been using this app for about 4 months and have seen a huge return with it! So glad we installed it! And the service is so good! highly recommend!
Great support and fairly easy to use once you get the hang of it! SMS marketing seems to be converting well too.