Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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Postscript is a great SMS app with a nice interface. Easy to use and great support via chat. I use many of these type of apps and this is a top choice.
When I want to send text messages, it sends text messages, and their support is fantastic. I'd recommend postscript to anybody who wants to do SMS.
INCREDIBLE customer support and seriously the best SMS app we have ever used!! Give em your money, they will make you more!
4 stars to Zev for being quick, personable and actually helpful. Then another star for having a cool name.
Postscript is by far my highest-revenue generating channel aside from organic social media. It's super user-friendly and available at a great price. It also gives great insights for how much has been earned through campaigns and automations, customer LTV, acquisition rate, and more. I cannot recommend this app enough! I am looking forward to the day that a widget can be added to replace the email signups with SMS signups.
I chatted in with a simple question. Shannon answered my question promptly and then proceeded by saying since you have me, is there anything else I can help with? Would you like me to look at your automations? And she HELPED ME make some edits and create new ones! Shannon has honestly been the nicest and most helpful person I have come across since starting my boutique a year ago! :)
Shannon was amazing. She was super nice and answered my questions . I appreciate good customer service.
The team and the product at Postscript are fabulous. They are knowledgeable, helpful, great at solving problems quickly and a pleasure to work with (look out for Adam, Sean and Shannon!) They have been highly supportive throughout the whole process of setting up and using their platform. Can't recommend them highly enough!
Loving what we're seeing so far from this app and the team at Postscript is super helpful. 5 stars all the way!
Simply what a great product - the value is amazing but nonetheless the customer service is exceptional and fast! Thank you for that, highly recommended. Shannon you're a rockstar!