Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

August 26, 2020

We've been learning a lot about text marketing and always get quick responses to any questions or hiccups we find. Postscripts has been a great new tool we use through Shopify and their customer service is on point!

-Marketing Director

DIME BAGS®
United States
Almost 3 years using the app
November 29, 2021

This app is amazing. The flows and segments make this by far my most effective marketing tool I've used.

Leland Francis
United States
Almost 3 years using the app
May 24, 2021

We get hit up constantly by other SMS companies vying for our business, but we always tell them 'we're good'. Postscript has everything we need and more.Tons of flexibility + integrations. We have always had a great experience with my account manager and support. Great app!

modern+chic
United States
Almost 3 years using the app
April 15, 2021

I love using post-script - after moving around I came back and realized they are the best! I wouldn't change a thing about the platform.

The Kindred Studio
Canada
Almost 3 years using the app
February 19, 2020

I cannot say enough about this app and the critical role it plays for my business. As organic reach continues to decline and paid advertising gets increasingly competitive, having a direct connection to my customers and potential customers is absolutely critical, and Postscript has been the perfect solution.

Some of the features may seem a little daunting at first glance, but the support I have received from Shannon, Sean and other Postscript support staff has been nothing less than phenomenal, and I would say the same of the app's functionality.

MagicAtYourDoor.com
United States
Almost 3 years using the app
September 24, 2020

This is the best text marketing app. I'm definitely recommending this to all my shop owner friends to help boost their revenue. Great customer service!

Alyssa's Garden Boutique for Little Girls
United States
Almost 3 years using the app
June 17, 2021

This app was very helpful especially Mr. Sherrod he was amazing! swift, knowledgable and clear communication. He educated me and assist me with walking through the task I needed completed, I would like to have him assist me every time.

Inspired by Frodeje'
United States
Almost 3 years using the app
August 13, 2020

The customer service for this app is out of this world. Shannon was ridiculously helpful and went above and beyond. I can't wait to dive deeper into this software.

Local Roots Kombucha
United States
Almost 3 years using the app
May 3, 2021

Super fast response and saved me a ton of time! Definitely love this app and being able to communicate with our customers in a tech savvy manner!

Little Rangos
United States
Almost 3 years using the app
October 6, 2022

This app is relatively easy to use, but whenever i'm confused I use the chat. The staff are always so nice and helpful. Couldn't recommend this app more!!

zcboho
United States
Almost 3 years using the app