Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

June 17, 2021

This app was very helpful especially Mr. Sherrod he was amazing! swift, knowledgable and clear communication. He educated me and assist me with walking through the task I needed completed, I would like to have him assist me every time.

Inspired by Frodeje'
United States
Almost 3 years using the app
August 13, 2020

The customer service for this app is out of this world. Shannon was ridiculously helpful and went above and beyond. I can't wait to dive deeper into this software.

Local Roots Kombucha
United States
Almost 3 years using the app
May 3, 2021

Super fast response and saved me a ton of time! Definitely love this app and being able to communicate with our customers in a tech savvy manner!

Little Rangos
United States
Almost 3 years using the app
October 6, 2022

This app is relatively easy to use, but whenever i'm confused I use the chat. The staff are always so nice and helpful. Couldn't recommend this app more!!

zcboho
United States
Almost 3 years using the app
June 14, 2021

This app is super easy to use and it really does help generate revenue! Also, the customer service is helpful and quick with responding! Highly recommend!

Peach Flair
United States
Almost 3 years using the app
December 1, 2022

Really love this app! Has brought in close to 6 figures in sales through texts alone! Definitely worth the monthly subscription!! Customer support is always extremely helpful as well.

DoodleBop's LLC
United States
Almost 3 years using the app
Edited May 25, 2023

Love this app! Very user-friendly. I love that I can set up not just campaigns but also segments in little to no time. Very friendly and helpful customer service as well.

UPDATE 1/9/23
Still loving this app. Meg was super helpful and gave me a quick response to my question.

UPDATE 5/25/23
Still getting great service. Taylor was super quick and helpful!

Eb and Flo
United States
Almost 3 years using the app
Edited June 23, 2020

THE BEST TEXT APP THERE IS! Extremely helpful in growing our business. The team is also very responsive and professional. Zev even caught an error on our end and was quick to bring it to our attention.

Two Blondes Boutique
United States
Almost 3 years using the app
July 3, 2019

Great app. We were looking for a product exactly like this for a while and are so glad we found them. And even better: excellent customer service.

ZBiotics
United States
Almost 3 years using the app
November 8, 2021

New to Postscript but customer service was impeccable ! Fast and informative ! Micheal was very helpful!

KHANDII KOLLECTION
United States
Almost 3 years using the app