Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I am so happy with how easy this app was to setup and to use overall. SMS seemed a little overwhelming to me in general but I took the leap on the free trial and am happy I did. The team has been extremely responsive to my questions as well. This is another great avenue for connecting with customers and driving more sales with automation and I'm confident I chose the best app for what I was looking to accomplish.
Fantastic Customer Support! Love the help I got when having technical issues. Overall, great app and great support team!
I was having issues logging into a link for a campaign I was doing. Taylor was so helpful with assisting me. She tried every troubleshooting method to help me. Her customer service was stellar and extremely helpful! Thank you Taylor :)
Super easy to use, great customer service, and most of all it REALLY boosted my sales. Thanks so much!
We have seen a huge jump in revenue since starting with PostScript. The texting flows have been a game changer, and the features are top of the line.
We love Postscript! The UI is super simple and clean, and it's driven a good amount of revenue--much more than we initially expected. The reason: next level support. The team at Postscript is so customer-focused that it's hard to believe. Short wait times, super helpful growth and strategy team, and clear, concise communication. Our whole team is impressed with them!
There are lots of SMS platforms out there! PS integrates easily with Shopify and also allows flexibility to integrate with popular services like Klaviyo and Zapier. I really appreciate their customer service and that's the main reason I'm sticking to PS for now.
I am a new user and Taylor assisted me via chat. She was professional, proficient, personal and prompt!
I have reached out to the PS support team via chat a number of times and have always had an excellent experience. Not only are they friendly and professional, but they are always willing to roll their sleeves up and solve MY issue. I appreciate that. Would recommend.
This app is great for text message marketing. Just make sure you are compliant! Support is quick and helpful.