Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

May 8, 2020

I am so happy with how easy this app was to setup and to use overall. SMS seemed a little overwhelming to me in general but I took the leap on the free trial and am happy I did. The team has been extremely responsive to my questions as well. This is another great avenue for connecting with customers and driving more sales with automation and I'm confident I chose the best app for what I was looking to accomplish.

Momma Trend Boutique
United States
Over 2 years using the app
January 8, 2021

Fantastic Customer Support! Love the help I got when having technical issues. Overall, great app and great support team!

FB County
United States
Over 2 years using the app
February 10, 2022

I was having issues logging into a link for a campaign I was doing. Taylor was so helpful with assisting me. She tried every troubleshooting method to help me. Her customer service was stellar and extremely helpful! Thank you Taylor :)

Kennedi’s Essentials
United States
Over 2 years using the app
September 24, 2021

Super easy to use, great customer service, and most of all it REALLY boosted my sales. Thanks so much!

Oak&Pearl Clothing Co
Canada
Over 2 years using the app
May 12, 2020

We have seen a huge jump in revenue since starting with PostScript. The texting flows have been a game changer, and the features are top of the line.

Tulip Lane Boutique
United States
Over 2 years using the app
November 13, 2020

We love Postscript! The UI is super simple and clean, and it's driven a good amount of revenue--much more than we initially expected. The reason: next level support. The team at Postscript is so customer-focused that it's hard to believe. Short wait times, super helpful growth and strategy team, and clear, concise communication. Our whole team is impressed with them!

DRMTLGY
United States
Over 2 years using the app
September 14, 2020

There are lots of SMS platforms out there! PS integrates easily with Shopify and also allows flexibility to integrate with popular services like Klaviyo and Zapier. I really appreciate their customer service and that's the main reason I'm sticking to PS for now.

Ravean
United States
Over 2 years using the app
Edited October 6, 2021

I am a new user and Taylor assisted me via chat. She was professional, proficient, personal and prompt!

HerSpace Co.
United States
Over 2 years using the app
June 3, 2020

I have reached out to the PS support team via chat a number of times and have always had an excellent experience. Not only are they friendly and professional, but they are always willing to roll their sleeves up and solve MY issue. I appreciate that. Would recommend.

hungrybark-staging
Canada
Over 2 years using the app
September 30, 2020

This app is great for text message marketing. Just make sure you are compliant! Support is quick and helpful.

Fundraisers What a Crock Meals
United States
Over 2 years using the app