Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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Sylvia helped me figure out an issue I had super quick! thank you for the help! This app has helped my sales skyrocket and I will continue to use it.
Porshai from the postscripts team was so helpful. We where not able to log into our app and connect with customers. She found the issue and make another long in for both of our stores while we reach out to shopify to get the issue fixed so we are still able to log in and connect with client. Thank you so much for the help! It was fast and easy
I've been searching for a while for the text messaging app that would easily integrate with my shopify store. I found what I was looking for! I'm an overthinker with having so many tasks to do with my business and their support team has been great with helping me with any questions and offering a solution. I will most definitely be referring other business owners to this app.
very beautiful user interface. Before PostScript I tried three other services and they were all clunky - I also had to "rent" a phone number that's 10 digits long (not user friendly looking for my customers). Postscript allows me to send messages with a short code, I can create keyword triggers and a host of other automations that help my life a lot easier. The integration with shopify and klaviyo is a plus - it was very seamless, and a lot less connecting stuff together on my part (I had to use Zapier to connect the pieces together alot with other interfaces that does not integrate directly). Just very glad that this service integrates directly with two platforms I use most frequently - Shopify and Klaviyo. Customer service also awesome (even on a Sunday afternoon) so that was a nice surprise!!
Very prompt response. Love everything about post script including their fantastic texts that help me create what to say to my customers, speedy replies, and the automated tracking. Everyone I have referred loves it as well
The best SMS app on the market. Zev goes above and beyond to make sure we always set everything up correctly. I highly recommend this app.
i needed some help and bre fixed the bug and was able to get it up and running! great customer service
Extremely easy to use and powerful. My ROI is nuts. Best customer service! They really treat you like VIP customers!
Great customer service. Had an issue this morning and Sandy Quiett handled it quickly while also making me laugh. Highly recommed.
So easy to use and get set up! I love the chat feature, and our onboarding specialist has been so helpful! We've had positive feedback from our customers too.