Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

May 24, 2021

Bre was a great help today! I don't know if it's a coincidence or you guys really train hard on customer service, but I always get the most patient representative. I can ask a thousand questions, and they answer them and are willing to walk me through each step of the way. I really appreciate that!

Levels and Lemons
United States
Almost 3 years using the app
November 30, 2020

Makes texting customers easy! I was able to set up my account within minutes and launch my first campaign same day. Luckily was able to onboard people into my text group and have been able to capitalize on it for the Holiday Season! Thank you to Zev and the team @ Postscript!

Portland Gear
United States
Almost 3 years using the app
July 10, 2020

This app is PERFECT! Did I mention the customer service! Not only are they fast at responding but they are actually nice and understanding. Kudos to Shannon and the team! 5 Stars !

KARDYA
United States
Almost 3 years using the app
April 26, 2021

Very easy to use. If you need some help, there's amazing customer support to hold your hands throughout onboarding. Recommended for anyone jumping into SMS game!

Dewzi
Canada
Almost 3 years using the app
December 13, 2021

Customer service was great! My question was asked and answered so fast! Kyler did a great job assisting me!!

DixieHartDesigns
United States
Almost 3 years using the app
July 13, 2020

This app makes it SEAMLESS to send SMS text messages! Super easy to use. Send GIF’s or pictures! It’s taken my business to the next level!

Rustic Rose & Company
United States
Almost 3 years using the app
Edited November 27, 2021

Bre with customer support went above and beyond to help me manage my post scripts campaign. First time trying a campaign and im very satisfied

My Pretty Inchez
United States
Almost 3 years using the app
November 9, 2021

I use the app on a daily basis to help drive revenue through SMS campaigns and automated messaging. It has helped our business reach out goals much faster than we expected!

Briogeo Hair Care
United States
Almost 3 years using the app
February 12, 2021

love the ease of using this app, has generated some sales for me, great and speedy customer service as well!

CEL SAL
United States
Almost 3 years using the app
July 2, 2020

I have to say, I rarely, if ever, write reviews. This experience was review worthy. Zev is the BEST Customer Service & Onboard Agent I've EVER had. I've been having trouble with setting up my Postscript as it's a brand new Software i'm not familiar with. Zev, quite literally, onboarded me for over an hour, answered all of my annoying questions, and went above and beyond in his pursuit of my satisfaction. He walked me through every detail, waiting for me as I was integrating softwares, and even helped me optimize my Automations I already had in place. He then extended my trial so I can "receive the full experience!"... for 30 days. All I can say is this: the software is incredible, but more than that, the people at the company are incredible. Zev, thank you for your wisdom and charisma. They set the standard for Customer Satisfaction for me.

Exhibit Los Angeles
United States
Almost 3 years using the app