Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

April 29, 2022

Really fantastic app... and incredible support and ideas team. Much better than a couple of the other sms apps we tried.

My Mind's Eye Paper Goods
United States
Over 2 years using the app
Edited May 19, 2020

App is absolutely amazing and Zev is really cool and helpful with questions. This app was referred to me by a current customer and after seeing the analytics and the income it generated for them, I had to take a shot at it. So far I am liking what I see. Will come back and update.

Shoe Limitless
United States
Over 2 years using the app
November 24, 2021

Excellent customer service! The app is so easy to use and a fast and effective way to get messages to customers and drive sales.

Gift Spawt
United States
Over 2 years using the app
July 2, 2020

This app is the perfect marketing tool for my shop! Very user friendly and provides a great ROI. Highly recommend :)

Wool and Flax Boutique
United States
Over 2 years using the app
November 10, 2021

Loving Postscript so far! We switched from Yotpo/SMSBundle to Postscript a few months ago and the support from our rep David O. has been phenomenal. Definitely the best experience I've had with any app/software company I use. Keep up the great work Postscript.

Nectar Bath Treats
United States
Over 2 years using the app
January 21, 2021

Super helpful in fixing the problem we had, no waiting on hold, and their chat feature was fast and timely!!!

My Sister's Cottage
United States
Over 2 years using the app
August 17, 2019

There are few apps in the Shopify ecosystem that would qualify as instant gamechangers, but this is one of them no doubt. Sean was so helpful in getting us set up and off to the races with SMS marketing, and we're just beginning to the rewards see its massive potential. Kudos to you guys for creating a Klaviyo-caliber platform for SMS

SomniFix
United States
Over 2 years using the app
September 1, 2020

This app rocks and their support team is amazing. They have really helped Tenzo communicate better with our customers. Mad Respect!

Tenzo Matcha
United States
Over 2 years using the app
June 14, 2019

Postscript is the best SMS Marketing app we have found. The team is really helpful and nice know they are US based.

ManaPotions
United States
Over 2 years using the app
June 8, 2020

Great app for starting out on SMS marketing. Would definitely recommend. Great customer support as well.

I Made Bogey
United States
Over 2 years using the app