Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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Very helpful support staff, extremely knowledgeable about their platform. Which unfortunately is rare these days.
I'm still in very early stages of using this app, but the customer service alone has been outstanding. I will update this review as I use this app to highlight some of the other 5 star aspects.
Works as intended and advertised. Good customer support with fast response time. Sends SMS integrates with Shopify.
This is one of the most important apps I have used in my lifetime, the customers service is 100! Can't say enough how much we appreciate everything Postscript does!
Great app, really appreciate their constant help and support. They really be saving my SMS texts haha.
So far so good! We are seeing revenue immediately to be honest even though we haven't implemented many automations or campaigns yet. I had a hiccup getting my automations working and their customer service was amazing. Michael (who is also now a fan of our brand!) was a pleasure to work with, somehow made it fun, and solved our problem. He was attentive, kind, and a great problem solver. I know that even if I have an issue with the program, help is around the corner all via an easy to use and quick chat service. Definitely recommend!
Sylvia helped me figure out an issue I had super quick! thank you for the help! This app has helped my sales skyrocket and I will continue to use it.
Installed this app 2 weeks ago and noticed an immediate difference in sales and conversion. Integrates seamlessly with Shopify - I had to do almost nothing to get automations such as back in stock, browse abandonment, etc alerts running. Really intuitive and easy to use. Support is super responsive and helpful. Very excited to see the difference this app makes over the course of the next few months!
Porshai from the postscripts team was so helpful. We where not able to log into our app and connect with customers. She found the issue and make another long in for both of our stores while we reach out to shopify to get the issue fixed so we are still able to log in and connect with client. Thank you so much for the help! It was fast and easy
I've been searching for a while for the text messaging app that would easily integrate with my shopify store. I found what I was looking for! I'm an overthinker with having so many tasks to do with my business and their support team has been great with helping me with any questions and offering a solution. I will most definitely be referring other business owners to this app.