Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Customer service was so helpful to help setup my abandon cart. Friendly and very helpful. I like that Andrei responded quickly.
Shannon (and Zev) and this APP are tots amazing! She rocks and had an awesome ideas to help us launch our SMS program!
Postscript is a fantastic app that easily allowed us to integrate text marketing to our business and we have seen a huge ROI. The interface is user-friendly and easy to use and the support throughout set up and after has been stellar. They are quick to answer questions and help you make the most of your plan.
I'm gearing up for our product launch and wanted to make sure my SMS collection was setup properly. Ellie in Sales and Kyler in Support have been incredible in getting me set up and onboarded. They've been super great about turnaround as well with respect to my requests!
Customer service is incredible. I fired away maybe 10 questions and Shannon seemed to have an answer for everything. some wowed me. helped me get my app and running with zero roadblocks. should've reached out sooner!
So far, so good. I'm starting my SMS campaign this past three months. I've experienced a revenue increase with a few dollars of investment. I love the Postscript support team and I continue learning about this platform.
We're very new to SMS, but the support at Postscript is phenomenal. They make everything turnkey, which is so important for small businesses that have a million things to do in a day. Easy to install and implement, and friendly and helpful customer service. What more could you ask for?
Postscript has been so beneficially for us! The support (specifically meg) have been nothing but helpful to me and my team! I am SO appreciative of them! <3
App seems to be delivering what was promised. Sean in support was very helpful and patient and answered all my questions.
This is exactly what we were looking for. It's like Klaviyo, but for SMS- flows, automations, campaigns, all super intuitive.