Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

September 24, 2021

Super easy to use, great customer service, and most of all it REALLY boosted my sales. Thanks so much!

Oak&Pearl Clothing Co
Canada
Over 2 years using the app
May 12, 2020

We have seen a huge jump in revenue since starting with PostScript. The texting flows have been a game changer, and the features are top of the line.

Tulip Lane Boutique
United States
Over 2 years using the app
September 14, 2020

There are lots of SMS platforms out there! PS integrates easily with Shopify and also allows flexibility to integrate with popular services like Klaviyo and Zapier. I really appreciate their customer service and that's the main reason I'm sticking to PS for now.

Ravean
United States
Over 2 years using the app
November 13, 2020

We love Postscript! The UI is super simple and clean, and it's driven a good amount of revenue--much more than we initially expected. The reason: next level support. The team at Postscript is so customer-focused that it's hard to believe. Short wait times, super helpful growth and strategy team, and clear, concise communication. Our whole team is impressed with them!

DRMTLGY
United States
Over 2 years using the app
Edited October 6, 2021

I am a new user and Taylor assisted me via chat. She was professional, proficient, personal and prompt!

HerSpace Co.
United States
Over 2 years using the app
June 3, 2020

I have reached out to the PS support team via chat a number of times and have always had an excellent experience. Not only are they friendly and professional, but they are always willing to roll their sleeves up and solve MY issue. I appreciate that. Would recommend.

hungrybark-staging
Canada
Over 2 years using the app
September 30, 2020

This app is great for text message marketing. Just make sure you are compliant! Support is quick and helpful.

Fundraisers What a Crock Meals
United States
Over 2 years using the app
April 29, 2022

Really fantastic app... and incredible support and ideas team. Much better than a couple of the other sms apps we tried.

My Mind's Eye Paper Goods
United States
Over 2 years using the app
Edited May 19, 2020

App is absolutely amazing and Zev is really cool and helpful with questions. This app was referred to me by a current customer and after seeing the analytics and the income it generated for them, I had to take a shot at it. So far I am liking what I see. Will come back and update.

Shoe Limitless
United States
Over 2 years using the app
November 24, 2021

Excellent customer service! The app is so easy to use and a fast and effective way to get messages to customers and drive sales.

Gift Spawt
United States
Over 2 years using the app