Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

September 2, 2021

Great CS team, very responsive! The app is very intuitive and there are many pricing breakdowns to meet our needs as we grow!

Ready Rocker
United States
Almost 3 years using the app
Edited May 3, 2020

very beautiful user interface. Before PostScript I tried three other services and they were all clunky - I also had to "rent" a phone number that's 10 digits long (not user friendly looking for my customers). Postscript allows me to send messages with a short code, I can create keyword triggers and a host of other automations that help my life a lot easier. The integration with shopify and klaviyo is a plus - it was very seamless, and a lot less connecting stuff together on my part (I had to use Zapier to connect the pieces together alot with other interfaces that does not integrate directly). Just very glad that this service integrates directly with two platforms I use most frequently - Shopify and Klaviyo. Customer service also awesome (even on a Sunday afternoon) so that was a nice surprise!!

Virginia Boys Kitchens
United States
Almost 3 years using the app
November 25, 2020

Very prompt response. Love everything about post script including their fantastic texts that help me create what to say to my customers, speedy replies, and the automated tracking. Everyone I have referred loves it as well

The Fragrance Bar LLC
United States
Almost 3 years using the app
June 8, 2020

The best SMS app on the market. Zev goes above and beyond to make sure we always set everything up correctly. I highly recommend this app.

On Cue Apparel
United States
Almost 3 years using the app
November 5, 2021

i needed some help and bre fixed the bug and was able to get it up and running! great customer service

Mai Cases
United States
Almost 3 years using the app
March 31, 2022

Great customer service. Had an issue this morning and Sandy Quiett handled it quickly while also making me laugh. Highly recommed.

North Authentic
United States
Almost 3 years using the app
March 3, 2021

So easy to use and get set up! I love the chat feature, and our onboarding specialist has been so helpful! We've had positive feedback from our customers too.

Mikey’s LLC.
United States
Almost 3 years using the app
May 1, 2019

If you’re not doing SMS marketing, you’re already behind. Postscript is the best SMS marketing tool out there for Shopify sites and I’ve been recommending it to everyone in my network. They have A+ customer service and are constantly adding new features. Plus, they’re actually based in the US!

The Cereal School
United States
Almost 3 years using the app
September 13, 2020

This app has been a must-have for our marketing funnel arsenal. I'm an owner of a digital marketing agency in Miami Florida, and trust me, my team and I have tried dozens of apps for SMS - none of them come close to Postscript. They make everything absolutely easy + incredible customer service/assistance from experts on not only their platform but on suggesting best practices for funnels.
Trust me, you wont go wrong with Postscript.

Soflo Snacks
United States
Almost 3 years using the app
May 3, 2022

Customer service is very helpful especially Taylor!!!!I am loving this app so far!!! I am excited to start this journey with Postscript

Urban Elite Beauty
United States
Almost 3 years using the app