Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

July 2, 2020

This app is the perfect marketing tool for my shop! Very user friendly and provides a great ROI. Highly recommend :)

Wool and Flax Boutique
United States
Over 2 years using the app
November 10, 2021

Loving Postscript so far! We switched from Yotpo/SMSBundle to Postscript a few months ago and the support from our rep David O. has been phenomenal. Definitely the best experience I've had with any app/software company I use. Keep up the great work Postscript.

Nectar Bath Treats
United States
Over 2 years using the app
January 21, 2021

Super helpful in fixing the problem we had, no waiting on hold, and their chat feature was fast and timely!!!

My Sister's Cottage
United States
Over 2 years using the app
August 17, 2019

There are few apps in the Shopify ecosystem that would qualify as instant gamechangers, but this is one of them no doubt. Sean was so helpful in getting us set up and off to the races with SMS marketing, and we're just beginning to the rewards see its massive potential. Kudos to you guys for creating a Klaviyo-caliber platform for SMS

SomniFix
United States
Over 2 years using the app
September 1, 2020

This app rocks and their support team is amazing. They have really helped Tenzo communicate better with our customers. Mad Respect!

Tenzo Matcha
United States
Over 2 years using the app
June 14, 2019

Postscript is the best SMS Marketing app we have found. The team is really helpful and nice know they are US based.

ManaPotions
United States
Over 2 years using the app
June 8, 2020

Great app for starting out on SMS marketing. Would definitely recommend. Great customer support as well.

I Made Bogey
United States
Over 2 years using the app
July 8, 2021

Customer service was so helpful to help setup my abandon cart. Friendly and very helpful. I like that Andrei responded quickly.

SYL
United States
Over 2 years using the app
June 5, 2020

Shannon (and Zev) and this APP are tots amazing! She rocks and had an awesome ideas to help us launch our SMS program!

Lunchskins
United States
Over 2 years using the app
June 14, 2020

Postscript is a fantastic app that easily allowed us to integrate text marketing to our business and we have seen a huge ROI. The interface is user-friendly and easy to use and the support throughout set up and after has been stellar. They are quick to answer questions and help you make the most of your plan.

Put on Love Designs
United States
Over 2 years using the app