Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

June 28, 2019

Installing this today moving over from another text app competitor. Aside from Sean being an awesome rep that quickly organized a plan overnight and setup a great demo walk through, the functionality capabilities from this platform blows the app that we were paying more for out of the water. They have a lot of segmentation that is closer to email capabilities, their own popup instead of having to use an outside popup, and better text technology from a user experience from what I can tell. It looks like they've thought through the text experience much more than others, and they even have an integration with ReCharge already! Really excited to see the performance of this for our brands.
- Dan

Gemandi Jewelry
United States
Almost 3 years using the app
September 9, 2019

Hands down the best SMS platform on the market, Wouldn't trust anyone else with my SMS other than PostScript. Thanks guys!

Weatherford Fit
United States
Almost 3 years using the app
June 30, 2023

I love postscript It has really helped elevate my brand with staying in front of our customers. The customer service is on point and very helpful. Most campaigns that we have ran have been very successful.

www.lifesjourneyclothing.com
United States
Almost 3 years using the app
Edited October 21, 2020

Great app and customer service, they have been helpful and the back end is intuitive. SMS is the future.

Braxley Bands
United States
Over 2 years using the app
August 2, 2023

Awesome customer service and great program! We use automations and text campaigns that are linked with our other apps

Nona Louise
United States
Over 2 years using the app
October 29, 2021

I am starting to use the app and I love the features and the assitance!I needed some help and Porshai helped me through it!

MyMajesteas
United States
Over 2 years using the app
May 8, 2020

I am so happy with how easy this app was to setup and to use overall. SMS seemed a little overwhelming to me in general but I took the leap on the free trial and am happy I did. The team has been extremely responsive to my questions as well. This is another great avenue for connecting with customers and driving more sales with automation and I'm confident I chose the best app for what I was looking to accomplish.

Momma Trend Boutique
United States
Over 2 years using the app
January 8, 2021

Fantastic Customer Support! Love the help I got when having technical issues. Overall, great app and great support team!

FB County
United States
Over 2 years using the app
February 10, 2022

I was having issues logging into a link for a campaign I was doing. Taylor was so helpful with assisting me. She tried every troubleshooting method to help me. Her customer service was stellar and extremely helpful! Thank you Taylor :)

Kennedi’s Essentials
United States
Over 2 years using the app
June 5, 2020

Great SMS platform, seamless integration and stellar customer support. They're definitely leading the SMS game!

Death Wish Coffee Company
United States
Over 2 years using the app