Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Customer service is awesome!! Setting up texting to send fun wallpapers and art to customers- excited to learn more about it too!
I never was exposed to SMS marketing before joining my team. Tara Miller has made the process of onboarding and educating me on the SMS world and all the things that come with it incredibly easy. Despite her number of clients, Tara always delivers the most pointed and well rounded guidance when it comes to new ways to optimize, learning our competitor landscape and ways to scale our business. I look forward to working with her and Postscript more as our time progresses.
This app is amazing! I love being able to reach my customers in a different way. Their customer service is so great! I was very confused on one issue and the customer service representative to the time to show me using screens shots exactly how to fix my problem. It was very helpful!
Postscript is #1 when it comes to SMS. From one-off campaigns to automation, you can't ask for more. The pricing is beyond reasonable and if you're starting out the templates are a game changer. Use Postscript you won't regret it. P.S. The Klaviyo to Postscript integration is super easy to set up for pop ups on your website as well.
I LOVE Postscript! All of the features are super easy to use and if you have questions the support team, never takes more than 5 minutes to respond. This is super helpful when you are trying to get a marketing campaign out the same day. Will continue using Postscript, I do not have any complaints!
Postscript has increased our sales by 100% in the last 3 months. The customer service is great and the interface is very easy to navigate. Highly recommend!
awesome app. tried other options , but they weren't as efficient as Postscript. as long as they keep improving their platform , they will be best in SMS marketing. Also thanks Sylvia from their customer support team , she is awesome :)
We recently started using this app and its been incredible not only the service they provide but also the customer support team they have. We had an issue we needed to get resolved and thanks to Alex and their team they were able to help us immediately!
Highly recommend. The technical support center helped me a lot, and operation details are clearly documented so I could follow the instructions step by step.
Great app. We switched from mobile text alerts and the reporting and integrations are OUT of this world.