Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
Refine
-
By rating
I'm gearing up for our product launch and wanted to make sure my SMS collection was setup properly. Ellie in Sales and Kyler in Support have been incredible in getting me set up and onboarded. They've been super great about turnaround as well with respect to my requests!
Customer service is incredible. I fired away maybe 10 questions and Shannon seemed to have an answer for everything. some wowed me. helped me get my app and running with zero roadblocks. should've reached out sooner!
So far, so good. I'm starting my SMS campaign this past three months. I've experienced a revenue increase with a few dollars of investment. I love the Postscript support team and I continue learning about this platform.
We're very new to SMS, but the support at Postscript is phenomenal. They make everything turnkey, which is so important for small businesses that have a million things to do in a day. Easy to install and implement, and friendly and helpful customer service. What more could you ask for?
Postscript has been so beneficially for us! The support (specifically meg) have been nothing but helpful to me and my team! I am SO appreciative of them! <3
App seems to be delivering what was promised. Sean in support was very helpful and patient and answered all my questions.
This is exactly what we were looking for. It's like Klaviyo, but for SMS- flows, automations, campaigns, all super intuitive.
Faith was so kind and helpful! Answered all my questions and explained what was going on!! Definite 5 stars for her!!
Very intuitive app but when I have needed support, I've gotten GREAT support from the Postscript team (specifically Porshai and Michael)!
Postscript has been awesome for us to use and brought in great revenue! We upgraded our plan but couldn't do much until our free trial ran out, but the support staff and Bryan we're awesome and accommodating to help us out!