Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I have used PS for a while now. I tried another app that had both email and SMS because of FOMO, but I'm back within a week. Their customer service is top notch. I am able to chat with a human and not a bot when I have questions.
It is one of the good apps that I came across for sending SMS campaigns. The support team was incredible.
Simple, pretty and responsive! I love how I am able to integrate it with Klaviyo. Super game changer!
this app is truly awesome and so is customer service. Been using Postscript for over a year and have really seen a great ROI
Excellent app. Top feature request -- give me some basic stats on the performance of my popup, please! :)
I've been using it for i think just about the full trial period and I have been pretty happy. I haven't even touched on a fraction of what it can do. i set up their provided templates and did the bare minimum and its already given me an ROI. And their customer service is crazy fast to respond. I will definitely keep it around!
Thank you for your help- Good Customer service- Uploaded customer list- Got everything up and running within 2 minutes-
After using Postscript for over 2 years, I can't commend their customer support enough. Recently, I encountered a setback where I lost hours of work due to an accidental error. However, the Postscript team swiftly stepped in and managed to recover everything for me. I truly appreciate their rapid response and dedication to resolving issues promptly.
While Postscript excels in customer support, I've noticed some areas for improvement. The user experience occasionally interrupts my workflow, and it would be beneficial if the collected data were seamlessly integrated with Klaviyo to enhance communication strategies. Nevertheless, I remain optimistic that the app will evolve positively over time.
Despite these minor setbacks, I'm committed to continuing with Postscript. Their stellar support and potential for growth make them a valuable partner in our marketing efforts.
You need text marketing and you need this app we have increased our revenue by 30% since moving to postscript. Our Marketing agency showed us this and now we are hooked. We have over 7 text automations setup.
Phenomenal service! Love this app and the team The way they help you and genuinely care. Means a lot as brand!