Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

July 2, 2020

This app is the perfect marketing tool for my shop! Very user friendly and provides a great ROI. Highly recommend :)

Wool and Flax Boutique
United States
Over 2 years using the app
October 28, 2021

Postscript is awesome! It's pretty intuitive to use the app & I love the support team. Both my CS manager David, and the broader support staff (most recently Kyler) have been available & eager to help as we navigated the switch to PS from another app. 10/10 would recommend

COMRAD
United States
Over 2 years using the app
November 10, 2021

Loving Postscript so far! We switched from Yotpo/SMSBundle to Postscript a few months ago and the support from our rep David O. has been phenomenal. Definitely the best experience I've had with any app/software company I use. Keep up the great work Postscript.

Nectar Bath Treats
United States
Over 2 years using the app
January 21, 2021

Super helpful in fixing the problem we had, no waiting on hold, and their chat feature was fast and timely!!!

My Sister's Cottage
United States
Over 2 years using the app
June 14, 2019

Postscript is the best SMS Marketing app we have found. The team is really helpful and nice know they are US based.

ManaPotions
United States
Over 2 years using the app
June 8, 2020

Great app for starting out on SMS marketing. Would definitely recommend. Great customer support as well.

I Made Bogey
United States
Over 2 years using the app
July 8, 2021

Customer service was so helpful to help setup my abandon cart. Friendly and very helpful. I like that Andrei responded quickly.

SYL
United States
Over 2 years using the app
June 5, 2020

Shannon (and Zev) and this APP are tots amazing! She rocks and had an awesome ideas to help us launch our SMS program!

Lunchskins
United States
Over 2 years using the app
June 14, 2020

Postscript is a fantastic app that easily allowed us to integrate text marketing to our business and we have seen a huge ROI. The interface is user-friendly and easy to use and the support throughout set up and after has been stellar. They are quick to answer questions and help you make the most of your plan.

Put on Love Designs
United States
Over 2 years using the app
October 26, 2021

I'm gearing up for our product launch and wanted to make sure my SMS collection was setup properly. Ellie in Sales and Kyler in Support have been incredible in getting me set up and onboarded. They've been super great about turnaround as well with respect to my requests!

LILITH NYC
United States
Over 2 years using the app