Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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My chat experience today was great. Shannon helped me with all of my questions quickly. I’m excited to learn all of the features of the app.
I was using a 3rd party marketing company and they installed postscript. It had some success but now I brought my marketing in-house and we're integrating this with Klaviyo. I love that Postscript and Klaviyo integrate together. I went into the app to remove someone from the list and chatted with Shannon who was extremely helpful and had a great attitude. Definitely recommend this app as we've had success in the past 4 months with Postscripts and have made sales using it. Now that we know it can integrate into Klaviyo I expect this to be even more successful.
Awesome way to engage with your customer base and drive sales! Sats are clear and easy to track, along with a very user friendly UI! Quick and responsive customer support as well!
Customer support is amazing! Taylor was super helpful and quick to get me the answers I needed. SMS can be a bit overwhelming but Postscript offers a ton of articles & support. A must use for sure!
So far the app seems great! Was so easy to setup! And Shannon was amazing!! Even helped me by personalizing my welcome message. I'm impressed so far!! Would definately recommend!!
It took some quiet time for me to really understand how the app works and make it work for my my business but so glad I did it. The support team is very helpful and quick.
Great customer service-so fast at answering my questions, easy platform to use---love the ability to add in a GIF via text message!
the customer service experience is A1! If I could give them 10 stars I would! I love everything about Postscript with the small exception that the credits don't rollover over month to month, other than that I ABSOLUTLEY LOVE IT!
This is the best app you will find for SMS massive for your shop. The team support is amazing and very quick response. 100% recommended.
We love PostScript! Jared & Tyler were super helpful in answering all of our (many) questions. Excellent setup team who will help you along the way! The incremental 10k a month in sales doesn't hurt either.