Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

November 10, 2021

So far, so good. I'm starting my SMS campaign this past three months. I've experienced a revenue increase with a few dollars of investment. I love the Postscript support team and I continue learning about this platform.

Zue Botanicals
United States
Over 2 years using the app
April 21, 2021

We're very new to SMS, but the support at Postscript is phenomenal. They make everything turnkey, which is so important for small businesses that have a million things to do in a day. Easy to install and implement, and friendly and helpful customer service. What more could you ask for?

Artisan Revere
United States
Over 2 years using the app
July 21, 2022

Postscript has been so beneficially for us! The support (specifically meg) have been nothing but helpful to me and my team! I am SO appreciative of them! <3

Everyday Chic Boutique
United States
Over 2 years using the app
December 1, 2019

App seems to be delivering what was promised. Sean in support was very helpful and patient and answered all my questions.

MASC
Canada
Over 2 years using the app
July 25, 2019

This is exactly what we were looking for. It's like Klaviyo, but for SMS- flows, automations, campaigns, all super intuitive.

FREY
United States
Over 2 years using the app
November 9, 2022

Faith was so kind and helpful! Answered all my questions and explained what was going on!! Definite 5 stars for her!!

HipChicsOnlineBoutique
United States
Over 2 years using the app
December 16, 2021

Very intuitive app but when I have needed support, I've gotten GREAT support from the Postscript team (specifically Porshai and Michael)!

The Wanderful
Canada
Over 2 years using the app
February 2, 2021

Postscript has been awesome for us to use and brought in great revenue! We upgraded our plan but couldn't do much until our free trial ran out, but the support staff and Bryan we're awesome and accommodating to help us out!

Paleo Angel
United States
Over 2 years using the app
May 20, 2020

Customer service is incredible. I fired away maybe 10 questions and Shannon seemed to have an answer for everything. some wowed me. helped me get my app and running with zero roadblocks. should've reached out sooner!

BODY WORKS
United States
Over 2 years using the app
December 28, 2021

The Postscript team has gone above and beyond helping us launch and scale our SMS program. We have a blast working with them and have been continuously impressed with their level of expertise, attentiveness, and kindness!

Lovepop
United States
Over 2 years using the app