Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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this app is truly awesome and so is customer service. Been using Postscript for over a year and have really seen a great ROI
Excellent app. Top feature request -- give me some basic stats on the performance of my popup, please! :)
I've been using it for i think just about the full trial period and I have been pretty happy. I haven't even touched on a fraction of what it can do. i set up their provided templates and did the bare minimum and its already given me an ROI. And their customer service is crazy fast to respond. I will definitely keep it around!
Thank you for your help- Good Customer service- Uploaded customer list- Got everything up and running within 2 minutes-
After using Postscript for over 2 years, I can't commend their customer support enough. Recently, I encountered a setback where I lost hours of work due to an accidental error. However, the Postscript team swiftly stepped in and managed to recover everything for me. I truly appreciate their rapid response and dedication to resolving issues promptly.
While Postscript excels in customer support, I've noticed some areas for improvement. The user experience occasionally interrupts my workflow, and it would be beneficial if the collected data were seamlessly integrated with Klaviyo to enhance communication strategies. Nevertheless, I remain optimistic that the app will evolve positively over time.
Despite these minor setbacks, I'm committed to continuing with Postscript. Their stellar support and potential for growth make them a valuable partner in our marketing efforts.
You need text marketing and you need this app we have increased our revenue by 30% since moving to postscript. Our Marketing agency showed us this and now we are hooked. We have over 7 text automations setup.
My chat experience today was great. Shannon helped me with all of my questions quickly. I’m excited to learn all of the features of the app.
Phenomenal service! Love this app and the team The way they help you and genuinely care. Means a lot as brand!
I was using a 3rd party marketing company and they installed postscript. It had some success but now I brought my marketing in-house and we're integrating this with Klaviyo. I love that Postscript and Klaviyo integrate together. I went into the app to remove someone from the list and chatted with Shannon who was extremely helpful and had a great attitude. Definitely recommend this app as we've had success in the past 4 months with Postscripts and have made sales using it. Now that we know it can integrate into Klaviyo I expect this to be even more successful.
Awesome way to engage with your customer base and drive sales! Sats are clear and easy to track, along with a very user friendly UI! Quick and responsive customer support as well!