Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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Customer support is amazing! Taylor was super helpful and quick to get me the answers I needed. SMS can be a bit overwhelming but Postscript offers a ton of articles & support. A must use for sure!
So far the app seems great! Was so easy to setup! And Shannon was amazing!! Even helped me by personalizing my welcome message. I'm impressed so far!! Would definately recommend!!
It took some quiet time for me to really understand how the app works and make it work for my my business but so glad I did it. The support team is very helpful and quick.
Great customer service-so fast at answering my questions, easy platform to use---love the ability to add in a GIF via text message!
the customer service experience is A1! If I could give them 10 stars I would! I love everything about Postscript with the small exception that the credits don't rollover over month to month, other than that I ABSOLUTLEY LOVE IT!
This is the best app you will find for SMS massive for your shop. The team support is amazing and very quick response. 100% recommended.
We love PostScript! Jared & Tyler were super helpful in answering all of our (many) questions. Excellent setup team who will help you along the way! The incremental 10k a month in sales doesn't hurt either.
We found Postscript after hearing how effective sms marketing can be from our agency and wanted to try it. Postscript had a few features other shopify apps didn't so we reached out. Their team was super responsive and helped us set up some test sms campaigns and automations. We were nervous about customer reception, but it worked really well and unsubscribes were low. Fully endorse their product and team.
Kyler is a rockstar. She got me set up and fixed my issues quickly and effectively. She truly knows what shes doing and made me comfortable with the platform. Thanks postscript for the low friction sign up. Im sold!
This app is great. The step by step process to set up is so quick and easy to understand. The customer support is very helpful!