Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I’ve been using postscript for about 2 months with great results. I’ve need help with support and the last time Shannon helped me and was AWESOME! There are plenty of companies out there that offer the same product but services is what separates them.
Phenomenal support, Zev specifically was awesome. Very robust platform with a ton of options and customizations and most importantly, great automation.
Postscript is simply amazing! It is just what we needed for our business, the simplicity is perfect for those who don't know a ton about marketing, but want to dive in! Fantastic customer service! We highly recommend this app to anyone who wants to easily let their customers know what's going on with their brand/business and grow sales -- you won't regret it! :)
Been meaning to jump into SMS for some months now, and was waiting on Klaviyo's product. Heard about PS from Kurt Elster's podcast not too long ago, so I thought It would be a great idea to AT LEAST start collecting numbers now.
Shannon from PS CS has been truly amazing and a gem. She was extremely friendly and welcoming. She was also very helpful and she helped the setup of automations and helped me better understand the platform in general.
The platform itself seems quite powerful thus far, with a relatively easy UX.
Shannon is a keeper.
Great customer support. We've grown our SMS list to over a few thousand subscribers in less than a few weeks.
Absolutely phenomenal customer service!If you've been on the fence about joining Postscript,DIVE IN!
Not only is it a great app but the service is excellent as well. Was able to get on a chat session and be given options to resolve my issue and even walked through. I'd highly recommend Postscript
Fantastic tool, immediately increases conversion rate and provides an ROI out of the box once integrated. Zev from the team is the man, their live chat is great and they're extremely proactive. A lot of app companies should really take notes on how postscript works. Great product with even better service.
This app is great. It comes with a 30-day free trial. The customer service is awesome and it is easy to use.
I had some trouble with exporting customer info and some billing questions, and Taylor from Customer Service helped me get around it quickly and was also so very kind.