Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

May 17, 2021

We love PostScript! Jared & Tyler were super helpful in answering all of our (many) questions. Excellent setup team who will help you along the way! The incremental 10k a month in sales doesn't hurt either.

Happy Wax
United States
Over 2 years using the app
September 10, 2018

We found Postscript after hearing how effective sms marketing can be from our agency and wanted to try it. Postscript had a few features other shopify apps didn't so we reached out. Their team was super responsive and helped us set up some test sms campaigns and automations. We were nervous about customer reception, but it worked really well and unsubscribes were low. Fully endorse their product and team.

Mighty
United States
Over 2 years using the app
September 21, 2021

Kyler is a rockstar. She got me set up and fixed my issues quickly and effectively. She truly knows what shes doing and made me comfortable with the platform. Thanks postscript for the low friction sign up. Im sold!

Kala Therapy
Canada
Over 2 years using the app
September 29, 2021

This app is great. The step by step process to set up is so quick and easy to understand. The customer support is very helpful!

'RYN Supply + Co., LLC
United States
Over 2 years using the app
October 5, 2021

I love Postscript!!! Postscript has made SMS marketing super easy! Special thank you to Travis for all of your help. He's very attentive to our needs and he helps us identify areas of opportunity of growth.

hoopmobb
United States
Over 2 years using the app
June 9, 2020

The best tool for SMS & MMS Marketing + Great Sales & Support team! Shannon is a superstar who understood our requirements and at times expedited their dev team to add new functionalities to help us in our automation setup.

MaryRuth Organics
United States
Over 2 years using the app
January 25, 2021

Great product - I love the integration; it really makes a big difference in sales and engagement; good value and user interface; and very, very helpful team. Hoping they integrate with more email platforms than Klaviyo, but for a good deal for Shopify SMS/MMS, it can't be beat!

pinupgirlclothing.com
United States
Over 2 years using the app
May 14, 2020

We don't use a lot of tools. But this one here is the most profitable we have. Easy to set up and comes with ready automations. Highly recommended.

ASY Furniture
United States
Over 2 years using the app
February 24, 2022

The app is great and easy to navigate and the support team is is so helpful and readily available! Would recommend.

RoseSkinCo
Canada
Over 2 years using the app
May 30, 2023

One of the best SMS apps in the industry. On par with emotive and no up front fees. We had a technical issue because I removed the "ref" code from the initial message and after extensive troubleshooting Taylor a highly skilled and friendly support staff fixed my issue. I will now be using Post script with all my stores!

You can tell post script have invested in the right support which is the most important thing for a company.

EZ Lifestyle
United States
Over 2 years using the app