Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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Postscript has been awesome for us. We've used it for many of our stores and the level of customer service is unmatched. Love these guys.
PS. Big ups to Zev... The man loves his pizza.
Been using it for a year and its been very user friendly. I started out knowing nothing about SMS and learned tons through the CSM and Customer support team. They are very easy to work with and the response rate is almost instant.
The setup was easy, the free trial is AMAZING, and the customer support is impeccable- quick responses, articles for reference, and Shannon even sent me GIFs lol. I will be using and recommending to all of my clients.
I've recently been using Postscript for my SMS and 1 think I can say I appreciate is their customer service. Thanks for being there.
Faith is so helpful! She assisted in getting my billing issues taken care of. Zen did an awesome job helping me setup automations and answering questions I had. I really appreciate his willingness to help.
This app has SO many resources! You literally can NOT lose with Postscript. They have been prepping us on BFCM well in advance and I am happy about it! Also their customer service is top notch! Hey Bre! *Waves* All of their team goes above an beyond, one even made a Loom video for me to follow allow with for understanding with a previous issue! They ROCK.
I am very happy with Postscript SMS Marketing. You can't say enough good things about the platform. Faith was very helpful and super pleasant! She even sent me a guided video to teach me how to resolve the problem if it presents itself again in the future. Thanks Faith!
I’ve been using postscript for about 2 months with great results. I’ve need help with support and the last time Shannon helped me and was AWESOME! There are plenty of companies out there that offer the same product but services is what separates them.
Phenomenal support, Zev specifically was awesome. Very robust platform with a ton of options and customizations and most importantly, great automation.
Postscript is simply amazing! It is just what we needed for our business, the simplicity is perfect for those who don't know a ton about marketing, but want to dive in! Fantastic customer service! We highly recommend this app to anyone who wants to easily let their customers know what's going on with their brand/business and grow sales -- you won't regret it! :)