Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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Postscript, how do I love thee, let me count the ways. Well, having an awesome SMS product is just table stakes, so I'll just leave that aside. They deliver on a fantastic product. Where they excel is with their team. Super talented, caring, and hard working. Travis has been not only an amazing, integral part of our getting up and going on the platform, he's just straight up a joy to have around. Thanks Travis, for all you do for us!
Shannon from customer service is an absolute rockstar and assisted in resolving a problem quickly and decisively! No one we'd rather work with. Honestly, we cannot say enough about Postscript. The tool has provided excellent conversion numbers, they're incredibly easy to work with, and the customer service is top notch. Amazing partners!
Great app. We were looking for a product exactly like this for a while and are so glad we found them. And even better: excellent customer service.
Zev was stellar. Answered my questions on the spot & got us working in the right track. Highly recommend. Thanks Postscript :))
Postscript has been awesome for us. We've used it for many of our stores and the level of customer service is unmatched. Love these guys.
PS. Big ups to Zev... The man loves his pizza.
Been using it for a year and its been very user friendly. I started out knowing nothing about SMS and learned tons through the CSM and Customer support team. They are very easy to work with and the response rate is almost instant.
The setup was easy, the free trial is AMAZING, and the customer support is impeccable- quick responses, articles for reference, and Shannon even sent me GIFs lol. I will be using and recommending to all of my clients.
I've recently been using Postscript for my SMS and 1 think I can say I appreciate is their customer service. Thanks for being there.
Faith is so helpful! She assisted in getting my billing issues taken care of. Zen did an awesome job helping me setup automations and answering questions I had. I really appreciate his willingness to help.
This app has SO many resources! You literally can NOT lose with Postscript. They have been prepping us on BFCM well in advance and I am happy about it! Also their customer service is top notch! Hey Bre! *Waves* All of their team goes above an beyond, one even made a Loom video for me to follow allow with for understanding with a previous issue! They ROCK.