Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
Refine
-
By rating
Been meaning to jump into SMS for some months now, and was waiting on Klaviyo's product. Heard about PS from Kurt Elster's podcast not too long ago, so I thought It would be a great idea to AT LEAST start collecting numbers now.
Shannon from PS CS has been truly amazing and a gem. She was extremely friendly and welcoming. She was also very helpful and she helped the setup of automations and helped me better understand the platform in general.
The platform itself seems quite powerful thus far, with a relatively easy UX.
Shannon is a keeper.
Great customer support. We've grown our SMS list to over a few thousand subscribers in less than a few weeks.
Absolutely phenomenal customer service!If you've been on the fence about joining Postscript,DIVE IN!
Not only is it a great app but the service is excellent as well. Was able to get on a chat session and be given options to resolve my issue and even walked through. I'd highly recommend Postscript
Fantastic tool, immediately increases conversion rate and provides an ROI out of the box once integrated. Zev from the team is the man, their live chat is great and they're extremely proactive. A lot of app companies should really take notes on how postscript works. Great product with even better service.
This app is great. It comes with a 30-day free trial. The customer service is awesome and it is easy to use.
I had some trouble with exporting customer info and some billing questions, and Taylor from Customer Service helped me get around it quickly and was also so very kind.
I've generated more with texts than emails. Postscript is so great! and the customer service is super helpful.
This app has been great for us and even more Shannon at postscript has been extremely helpful! I would recommend this app to anyone who wants to grow their business
I've tested a few SMS options out there, and feel PostScript is the best. They stand out for theire exceptional customer service, and the overall experience for both my team and our customers is excellent.