Reviews (1,292)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for SMS marketing, noting its user-friendly interface and robust features like automation, segmentation, and campaign management. They appreciate its seamless integration with Shopify and Klaviyo, reliable performance, and exceptional customer support, especially the effective live chat service. Merchants report increased sales and enhanced customer engagement, often describing it as an essential marketing tool.

February 1, 2021

So far this app is great and our SMS sales are doing great! I really like how easy it is to use and would recommend.

Project 7
United States
5 months using the app
February 12, 2021

Not only is it a great app but the service is excellent as well. Was able to get on a chat session and be given options to resolve my issue and even walked through. I'd highly recommend Postscript

Buckets Brand, Inc
United States
5 months using the app
November 24, 2021

Really easy to use and great support staff if needed! We're glad we made the switch from our other provider.

JaeLuxe Shoetique
United States
5 months using the app
July 8, 2021

Customer service was so helpful to help setup my abandon cart. Friendly and very helpful. I like that Andrei responded quickly.

SYL
United States
5 months using the app
November 8, 2021

After a lot of back and forth on the best platform for us, we decided to go with Postscript and have been thrilled. For a moment, we explored other options, thinking maybe we were missing out, but after all was said and done, we came right back here. Postscript offers all the bells and whistles with SMS and maybe even more importantly, their support team is incredible. We have had nothing but ...

Apothékary
United States
5 months using the app
March 6, 2021

I love this app! It's easy to use and has so many ways to up your text marketing game. The customer service team has been amazing as well. Shoutout to Shannon from customer support for a quick reply even on the weekend.

JamieRose & Co.
United States
5 months using the app
March 16, 2022

i had the best time working with Sandy , She was very knowledgeable and helpful all the way . she went above and beyond for me to make sure i was very satisfied with all my question . she took time out to help me set up campaign and understand how they work . this is the best customer service i ever had with any company . thank you Sandy I WILL WORK WITH YOU AGAIN!

vagicareproducts
United States
5 months using the app
Edited April 30, 2021

Had some double numbers come in and Sylvia got everything sorted right away. She provided 3 solutions that would be effective, and let us know different ways she could help on the back end. Great customer service!

EBY
United States
5 months using the app
July 18, 2019

Highly recommended app for SMS/MMS marketing. We were previously using a different app, but this one was hands down better overall. We like the fact that we were able to be TCPA-compliant in just a few minutes. Support is great too.

Guardian Angel Collection
United States
5 months using the app
November 27, 2021

I LOVE this! It's so simple and easy to use! I can run my marketing just like the big boys and gals. The support chat is amazing, Alyssa was so helpful to me! Especially on Thanksgiving! The only thing I recommend is restructuring their prices and credits - My campaign was not going to be sent out as I was only a few credits short - the only option was to upgrade to 10,000 credits. Alyssa helped ...

ImJustMe.Me
United States
5 months using the app