Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

October 14, 2020

So far so good! Super user friendly and easy to send and segment audiences. Customer service is a plus as well :)

MatchaBar
United States
Over 2 years using the app
January 20, 2021

Great customer service, direct integrations with most of the apps we use which allows us to customize our communications on sms in a seamless way. Their team is always open to explore new ideas presented by clients and they make changes fast. Highly recommend.

bioClarity
United States
Over 2 years using the app
Edited November 2, 2021

After a lot of research and back and forth, our team is really happy we chose Postscript. They make getting started very easy with templates and walk-throughs. Their customer service chat feature is really helpful. We immediately started making sales from our text campaigns (while on the free trial!) and are looking forward to even more growth in the future. Highly recommended!

The OM Collection
United States
Over 2 years using the app
July 15, 2021

Really easy to use & customer services is always super helpful! I was looking for an app to help with SMS but Postscript crossed off many of my marketing needs!

MEMFIS Brand
United States
Over 2 years using the app
May 15, 2020

So far this app has exceeded our expectations. One thing is for sure, if you are new to Text-Opt in marketing, PS has a great tech support team to answer all your questions. Zev has been an amazing partner in this regard!! He is fast, courteous and sends the best gifs!!! We look forward to growing our marketing efforts with PS, and are happy to consider them a part of our team!

Bella Doña
United States
Over 2 years using the app
September 19, 2019

We just got started with Postscript and the team has been beyond supportive and helpful. We are big believers in human connection and Postscript goes above and beyond. The customer service (shoutout to Shannon and Sean), replies in seconds and the founders are never above hopping on a call to troubleshoot an issue. SO excited to be working with this team!

Prima
United States
Over 2 years using the app
July 9, 2020

What I really like the most about this app is the customer service (my guru is Shannon!). As a newcomer to the SMS game, this app has held my hand every step of the way! Fabulous advice, lots of helpful articles, always adding and improving to the app, and now that my list has grown I'm seeing terrific results! Can't wait to grow my business right along with PostScript.

I chose PS because this was the app I felt the most confident with as far as growing a compliant list. The dashboard is easy to understand, the segmenting is already set up for standard campaigns, and easy to add more segments for particular goals. Advanced users have a lot to work with, and not too intimidating for beginners.

Just pick this one, it'll work and you'll be happy. :)

XOL Design
United States
Over 2 years using the app
March 31, 2022

Bre was great, was very patient and helped with all of my issues. I really appreciate how she took the time to help !

First Class Detailing Supplies
United States
Over 2 years using the app
November 3, 2021

Taylor was awesome, when I needed some help, she checked into my issues and made sure they were resolved quickly. It really wasn't an issue on postscript side more of a user error, but she answered and was very helpful!

Shop Blazin' Star
United States
Over 2 years using the app
December 23, 2020

I'm new to this app but have already gotten excellent help from the onboarding team as well as the chat. That's an excellent sign of great things to come! Initial onboarding was fast and easy, and very clear.

Cusa Tea & Coffee
United States
Over 2 years using the app