Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

May 30, 2023

I had some trouble with exporting customer info and some billing questions, and Taylor from Customer Service helped me get around it quickly and was also so very kind.

KAILO
United States
Over 2 years using the app
July 13, 2021

I've generated more with texts than emails. Postscript is so great! and the customer service is super helpful.

BROOKS TAYLOR
United States
Over 2 years using the app
February 12, 2020

This app has been great for us and even more Shannon at postscript has been extremely helpful! I would recommend this app to anyone who wants to grow their business

vavoom vodka
United States
Over 2 years using the app
Edited January 4, 2022

I've tested a few SMS options out there, and feel PostScript is the best. They stand out for theire exceptional customer service, and the overall experience for both my team and our customers is excellent.

NativePath
United States
Over 2 years using the app
October 14, 2020

So far so good! Super user friendly and easy to send and segment audiences. Customer service is a plus as well :)

MatchaBar
United States
Over 2 years using the app
January 20, 2021

Great customer service, direct integrations with most of the apps we use which allows us to customize our communications on sms in a seamless way. Their team is always open to explore new ideas presented by clients and they make changes fast. Highly recommend.

bioClarity
United States
Over 2 years using the app
Edited November 2, 2021

After a lot of research and back and forth, our team is really happy we chose Postscript. They make getting started very easy with templates and walk-throughs. Their customer service chat feature is really helpful. We immediately started making sales from our text campaigns (while on the free trial!) and are looking forward to even more growth in the future. Highly recommended!

The OM Collection
United States
Over 2 years using the app
July 15, 2021

Really easy to use & customer services is always super helpful! I was looking for an app to help with SMS but Postscript crossed off many of my marketing needs!

MEMFIS Brand
United States
Over 2 years using the app
May 15, 2020

So far this app has exceeded our expectations. One thing is for sure, if you are new to Text-Opt in marketing, PS has a great tech support team to answer all your questions. Zev has been an amazing partner in this regard!! He is fast, courteous and sends the best gifs!!! We look forward to growing our marketing efforts with PS, and are happy to consider them a part of our team!

Bella Doña
United States
Over 2 years using the app
September 19, 2019

We just got started with Postscript and the team has been beyond supportive and helpful. We are big believers in human connection and Postscript goes above and beyond. The customer service (shoutout to Shannon and Sean), replies in seconds and the founders are never above hopping on a call to troubleshoot an issue. SO excited to be working with this team!

Prima
United States
Over 2 years using the app