Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

March 1, 2024

Amazing customer service from Autumn, simply amazing.

Jrain
United States
7 days using the app
March 6, 2024

Amazing customer service solved my issues in a matter of minutes.

Lumiére Clothing
United Kingdom
2 days using the app
Edited December 20, 2018

We used PostScript for SMS services during our holiday campaign. Instant ROI. High returns on low spend. Their team helped us craft a messaging strategy around our key holiday touchpoints and executed flawlessly. Their team is dedicated to performance and engaged in every part of the process.

The Giving Keys
United States
Almost 6 years using the app
March 12, 2019

Great app and support team! The founders are awesome and really understand the pain points of eCommerce owners so I am excited to watch this app grow! They're hands down the best MMS marketing app in the market (and I tried a ton!).

NaturAll Club
United States
Over 5 years using the app
August 26, 2020

Amazing customer support team & a super user-friendly platform! Walks you through the process of making landing-page signups, creating campaigns, & getting user-compliance. Pumped to keep building our SMS program!

Fat Snax
United States
Over 5 years using the app
August 15, 2019

I use this app to keep in touch with my customers while they're on the go. It's easy to use and I get a good return on my investment.

Rich Boys
United States
Over 5 years using the app
November 12, 2019

We're expanding our use of the app and recently setup some new features. The support team is top notch, responsive, and helpful. Shannon in particular makes our day regularly with effective support, useful feedback, helpful tips, and more!

ZenShopWorld
United States
Over 5 years using the app
September 29, 2020

This app has brought in more revenue than our email platform has in 6 years. It's very easy to use. Support is very attentive.

SAINTCHiC
United States
Over 5 years using the app
July 3, 2020

Love this app! Super easy to use and make campaigns. Plus my customers love it and defiantly has helped improve my business.

Grace and Edge Boutique
United States
About 5 years using the app
September 5, 2018

Postscript is by far the best tool I’ve found for sending text messages on Shopify. The UI makes it super easy to create and test messages. Love the app!

NOONS
United States
About 5 years using the app