Postscript SMS Marketing

I love postscript It has really helped elevate my brand with staying in front of our customers. The customer service is on point and very helpful. Most campaigns that we have ran have been very successful.

So far so good with Postscript! We are new to the platform and the onboarding and set up with Lauren and Shannon has been smooth sailing. Needed some quick attention to ensure my integration was set up completely and Taylor was all over it. Super helpful. Excited for more to come!

We have LOVED working with Postscript! It is easy and intuitive to set up campaigns and automations. We have made our SMS channel more conversational and lucrative since our switch to Postscript. Our CSM Travis is always so on top of our account and comes with helpful recommendations and data. Definitely the best CSM out there. We also had a fantastic onboarding team who set us up, Jared and Kaci. In summary, 10/10 and full 5 stars for Postscript!

If I could give this app zero stars I would. My company has been using this app over a year and the experience is the worst.

Taking money from small business owners and not delivering is the worst form of business practice. Whenever we text our customers the messages are not being delivered but your company is getting compensated.
We reached out to customer service to get a resolution and instead of assisting my company we received the run around. Some of my customers aren't receiving our marketing messages and your company needs to reimburse us.

Been using it for a year and its been very user friendly. I started out knowing nothing about SMS and learned tons through the CSM and Customer support team. They are very easy to work with and the response rate is almost instant.

I have been a postscript customer for 1.5-2 years and I would highly recommend not using them. I've found other service providers who give 100x better service at a much lower price.

I'm perplexed as to how this software has a 4.9.

They have been charging us for 6 months even though we expressed that we want to unsubscribe.

Post billing us for no usage for 6 months, after uninstalling the app they have billed us almost 2000$ in a month.

I am deeply disappointed in how shopify allows such companies to bill us in such a fraudulent ways.

Topping all of this off, is their support who will never try to solve the problem and will reroute you to their sales and legal teams who will only try to retain you for longer by baiting your own money.

I've not found such a terrible app all my life and I would caution any shopify owner on using postscript.

Awesome company and app! Very user-friendly and customer service is fantastic. Also, they are constantly rolling out new features which is great!

Taylor was AWESOME!! She was a such big help and was quick to answer any questions I had with great knowledge all around! I have a lot on my plate and she helped put my worries at ease. Thank you Taylor!!

This is the only SMS platform you should be using.

A reliable team, an amazing back-end system, and a proven way to ditch your email and get your warm customers in the funnel!

FLUX is team Postscript baby!

Love the app, very versatile and easy to figure out. Love the automation options and drip campaign capabilities!