Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

February 26, 2024

Get this app. Built for mobile and for desktop. Great customer service too.

WhollyKaw
United States
2 months using the app
April 29, 2024

is not working for my customers! i got no help to translate in Norwegain. Sms code is not working and email for weeks!

Plantespesialisten
Norway
About 2 months using the app
April 30, 2024

STAY AWAY OF THIS APP! Their customer support is terrible. We have a problem verifying the TOLL number which said not to approve our account because related to "sells products considered to be prohibited content". We have nothing to do with weed or alcohol, just a beauty supply. We reached out to them twice, not even a solution, sending us a bunch of bsh!t instructions and left.

Angelina Nail Supply NYC
United States
2 days using the app
March 1, 2024

Amazing customer service from Autumn, simply amazing.

Jrain
United States
7 days using the app
April 12, 2024

Customer service is second to none! Shout out to Taylor!!

Vida Dura
United States
6 months using the app
March 6, 2024

Amazing customer service solved my issues in a matter of minutes.

Lumiére Clothing
United Kingdom
2 days using the app
June 13, 2024

0/10 for customer service. they will waste your time.

LAFUHQE USA
Canada
2 days using the app
June 26, 2024

Awsome

Noras
United States
2 months using the app
December 20, 2018

Seriously this is the best SMS app on the market. During BFCM we spent $4k on a campaign through this app and generated over $69k in sales. That's a ROAS of 17.2!!! That is almost unheard of in the eCommerce industry. Couldn't recommend this product highly enough.

GearBunch
Australia
About 6 years using the app
Edited December 20, 2018

We used PostScript for SMS services during our holiday campaign. Instant ROI. High returns on low spend. Their team helped us craft a messaging strategy around our key holiday touchpoints and executed flawlessly. Their team is dedicated to performance and engaged in every part of the process.

The Giving Keys
United States
Almost 6 years using the app