Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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We used this app to get a revenue boost for Black Friday, little did we know that 5 months down the road this would be our bigger money-making, and our biggest source of ROI!
Easy install, easy campaign planning, easy segment building, easy automation set up, easy everything!
SMS is the future, responses and click-through rates are through the roof, and the pricing plans are super affordable! We will never leave this company, they absolutey rock!
Shannon was so helpful with answering questions for me concerning uploading contacts. So excited to start working with postscript!
PostScript is great for our SMS marketing and their customer support was really helpful and fast to resolve some billing issues that we had.
This app is easy to use, Klaviyo integration and the ROI is very good! Plus excellent customer service.
This app has is one of the most important to have on your store! It has generated us thousands of Dollars in the past week! Plus great customer service!
Postscript was the first SMS app I used very successfully. I trialed two other major SMS platforms and was disappointed that neither had a fully functioning Klaviyo integration. I eventually came back to Postscript because it was the only one that allows you to effortlessly and instantaneously sync your klaviyo segments to your sms account and therefore seamlessly match your email messaging to your sms messaging.
I can handle everything by myself in the platform and don't have to have their team installing anything, reviewing and confirming messaging, or generally being in the way of my processes like what I experienced on the other platforms.
Plus, their customer service has been top notch, super responsive, and super helpful. SMS has become a major marketing platform for us and I'm very happy to be with Postscript
Customer service did good work giving me some directions when I was having trouble with the API. Really helpful CS service
Normally they're closed on weekends but I was able to get in touch with Adam Turner at 8am on a Saturday! He was in such great spirits and after explaining to him the problem it was rectified in less than 5 minutes. We're opening today and wanted to use to service so it freaked us out when we ran into the problem at 3am and couldn't figure out the Billing issue.
Thank you so much again Adam T!!!!!
Excellent app for SMS marketing, very helpful customer support as well! Had an issue with customer facing popups and was able to resolve it without having to tweak our coding
I'm very new to this platform, and I had questions about creating a unique acquisition keyword during the free trial period (the only thing not allowed during the free trial). Kyler was able to help me in a jiffy. Loving it here so far.